watch the launch of the it value index service : justify your it spend by delivering the value your business expects
Your IT is busy. Is it delivering value?
GPS17 helps organisations fix service management that frustrates users, rescue transformations that have stalled, and recover the business value their IT investment was meant to deliver.
Enhancing operational efficiency through optimised IT alignment.
Listening to the Business to drive innovation with pragmatic and robust IT capabilities.
Taking the right steps and accelerating value delivery in your organization.
The problems we solve.
If any of this sounds familiar, you are in the right place.
IT Service Management
Your SLAs are green but your users are unhappy. Incidents bounce between suppliers, nobody owns the end-to-end service, and your ITSM tooling produces reports instead of improvements.
IT Transformation
The programme is months in, the budget is committed, and the business cannot yet point to what has changed. The ceremonies happen, but delivery has not sped up and confidence is fading.
Business Value Recovery
IT spend keeps rising and nobody can say what the business gets back. Benefits were promised in the business case — then never measured, never realised, never mentioned again.
Accelerating IT & Business Alignment
In today's digital landscape, the health of your business value streams is paramount to survival and success. These value streams—the series of steps that deliver value to your customers—are increasingly dependent on robust IT systems and capabilities.
When IT and business value streams are properly aligned and monitored, organizations experience enhanced operational efficiency, reduced waste, and accelerated value delivery. However, many businesses struggle with fragmented systems, data silos, and technological debt that impede their value streams.
Our expertise lies in diagnosing these challenges, implementing solutions that optimize your value stream health, and establishing metrics that ensure continuous improvement. By treating your value streams as living systems that require constant care and optimization, we help you build a more resilient, adaptive, and competitive organization.
Discover how aligning and integrating your technology eco-systems with business objectives creates sustainable competitive advantage and drives innovation.
Three practices. One goal: IT that pays its way.
Every GPS17 engagement aligns technology with business objectives. We do it through three connected practices — engage one, or combine them.
IT Transformation
ITSM & Service Integration
We get transformations moving and keep them honest — operating model design, cloud-native modernisation, Agile and ITIL integration, and AI adoption readiness, all tied to measurable business outcomes.
We trace where IT spend stops producing value and get it back — IT spend optimisation, benefits realisation, and our IT Value Index, which measures the business value your IT actually delivers.
Business Value Recovery
We design and implement service management that works end to end — ITIL 4-aligned processes, SIAM for multi-supplier environments, and service experiences your users actually rate.
GPS17 Consulting transformed our IT systems, aligning them perfectly with our business goals. Their expertise drove innovation and enhanced our operational efficiency significantly.
Gary Potter, IT Programme Office
★★★★★
Selected Client Projects
Managing Client Change Programs & Transforming their IT eco-systems to support business objectives effectively .
Value Stream Alignment
Enterprise-wide IT transformation aligning core systems with business value streams, streamlining operations across finance, sales, and supply chain. Delivered integrated service architecture, enhanced visibility through end-to-end workflow mapping with deep data analytics, and reduced operational friction—resulting in a 30% increase in process efficiency and improved cross-functional collaboration.
Innovation Strategy
Enabled client to develop a forward-looking innovation strategy, underpinned by a flexible, cloud-native, and agile IT ecosystem. Established scalable platforms, modernized infrastructure, and embedded DevOps practices—empowering rapid prototyping, faster go-to-market, and continuous alignment between technology capabilities and evolving business priorities.
Operational Excellence
Reduced productivity wastage by streamlining workflows, automating repetitive tasks, and eliminating system silos. Introduced Agile delivery models and real-time performance tracking, enabling faster decision-making and accelerating value delivery to clients by 35%, while enhancing operational efficiency and employee experience across the enterprise.
Sustainable Advantage
Enabled a unified, inclusive organisational model for a client by integrating key systems and aligning cross-functional teams. Established shared digital platforms, streamlined communication channels, and embedded collaborative workflows—empowering departments to work cohesively, drive innovation, and sustain competitive advantage through a resilient, well-orchestrated IT ecosystem.